Terms & Conditions

• By using our service you except our terms & conditions of trading
• You agree to give us 2 weeks notice of termination of our service
• We require 3 days notice for cancellation of a clean
• Our minimum contract is 3 cleans (excluding "One off" cleans). However if you are not satisfied with the quality of the finish please inform us within 24 hours and we will return to re-clean the effected window/s, free of charge
• If your requirements change, i.e adding additional windows to the property or changing the cleaning frequencey, a new quotation may be required
• Safety is of paramount importance to us we request that small children and ets to be enclosed in the house for the duration of the clean.
• We always work within the content of the Health & Safety legislation, but if we deem any conditions unfit or even hazardous then work will not continue untill conditions are improved
• Any future price increases will be at our discretion, but you will be notified in writing beforehand.
• Insurance - we are covered for public liability
• If an inside clean is required, all window sills must be cleaned and awkward curtains removed before cleaning commenses
• If it is raining when we clean your windows and they do not dry satisfactory once the rain has stopped, we will return to re-clean the effected windows. To take advantage of this serivce you must inform us within 24 hours of the initial clean.
• Any customer not providing adequate access to the rear of the property will only have the accessable windows cleaned, however they will be charged accordingly for this reduced service.
• All due payments must be recieved within 14 days as requested or a £2.50 administration fee will apply, this will be added to the charge fo future appointments.